HOT VALID SALESFORCE-ASSOCIATE EXAM MATERIALS - HIGH-QUALITY SALESFORCE VALID SALESFORCE-ASSOCIATE VCE: SALESFORCE CERTIFIED ASSOCIATE

HOT Valid Salesforce-Associate Exam Materials - High-quality Salesforce Valid Salesforce-Associate Vce: Salesforce Certified Associate

HOT Valid Salesforce-Associate Exam Materials - High-quality Salesforce Valid Salesforce-Associate Vce: Salesforce Certified Associate

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You deserve this opportunity to win and try to make some difference in your life if you want to attend the Salesforce-Associate exam and get the certification by the help of our Salesforce-Associate practice braindumps. As we all know, all companies will pay more attention on the staffs who have more certifications which is a symbol of better understanding and efficiency on the job. Our Salesforce-Associate Study Materials have the high pass rate as 98% to 100%, hope you can use it fully and pass the exam smoothly.

To become a Salesforce-Associate certified professional, candidates must pass the Salesforce-Associate exam, which consists of 60 multiple-choice questions. Salesforce-Associate exam duration is 90 minutes, and the passing score is 68%. Salesforce-Associate exam is available in multiple languages and can be taken online or in-person at a testing center. The Salesforce-Associate certification is valid for two years, and candidates can renew it by taking and passing the Salesforce-Associate maintenance exam.

Salesforce-Associate Certification Exam is designed for professionals who are new to the Salesforce platform. It is an entry-level certification that tests the candidate's knowledge of the fundamentals of Salesforce. Salesforce-Associate Exam covers topics such as Salesforce basics, data modeling, security, and automation. Salesforce Certified Associate certification is ideal for professionals who are looking to start a career in Salesforce and want to validate their skills and knowledge.

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Salesforce Certified Associate Sample Questions (Q20-Q25):

NEW QUESTION # 20
An insurance call center is experiencing increased policy support calls which has led to long wait times and disappointed customers.
Which cloud will decrease the number of incoming calls, empower customers, and increase satisfaction?

  • A. CRM Analytics
  • B. Cloud Sales Cloud
  • C. Experience

Answer: C

Explanation:
The cloud that will decrease the number of incoming calls, empower customers, and increase satisfaction for the insurance call center is Experience Cloud. Experience Cloud is a product that allows companies to create digital experiences for their customers, partners, and employees, such as websites, portals, forums, and mobile apps. Experience Cloud helps the insurance call center to provide self-service options, such as FAQs, knowledge articles, chatbots, and case management, to its customers, so that they can find answers and solutions on their own, without having to call the agents. This reduces the call volume and improves the customer satisfaction and loyalty.


NEW QUESTION # 21
A Salesforce associate wants to refresh a report and email it to an executive team each week.
Which functionality of Salesforce Reports should the associate use?

  • A. Notifications
  • B. Subscriptions
  • C. Refresh

Answer: B

Explanation:
Explanation
The functionality of Salesforce Reports that the associate should use to refresh a report and email it to an executive team each week is subscriptions. Subscriptions let you schedule reports to run at regular intervals and send notifications to you or other recipients by email or Chatter5. You can also set conditions for when the notifications are sent, such as when the report returns no results or the results change.


NEW QUESTION # 22
Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and WhatsApp.
Which Salesforce product should meet this need?

  • A. Experience Cloud
  • B. Sales Cloud
  • C. Service Cloud

Answer: C

Explanation:
Service Cloud is the Salesforce product that should meet the need of Get Cloudy Consulting to offer support via web chat and other digital channels. Service Cloud is a cloud-based customer service platform that allows agents to deliver fast and personalized service across multiple channels, such as phone, email, web, social media, and messaging apps. Service Cloud also provides tools for case management, knowledge base, self- service, and analytics.


NEW QUESTION # 23
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?

  • A. Experience Cloud
  • B. Commerce Cloud
  • C. Service cloud

Answer: C


NEW QUESTION # 24
A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are:
Sales Manager must have the same access to Opportunities.
Marketing managers must have the same access to Campaigns.
What is the recommend approach to configuring their access?

  • A. Profiles and Permission Sets
  • B. Validation and Assignment Rules
  • C. Sharing Sets and Manual Sharing

Answer: A

Explanation:
Explanation
Profiles and permission sets are used to configure object access for users. Profiles define the baseline access for users based on their license type and job function. Permission sets grant additional access to users based on their functional or departmental needs. Sharing sets and manual sharing are used to configure record access for users. Validation and assignment rules are used to enforce data quality and automate business processes.


NEW QUESTION # 25
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